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Goulter’s Vinegar Products Ltd Privacy Policy

  1. WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you contact us via any of our contact forms, we collect the personal information you give us such as your name, email address and phone number.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

  1. CONSENT

2.1 Providing consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, return a purchase, or use the contact form to contact us we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

2.2 Withdrawing consent

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected] or mailing us at: Goulter’s Vinegar Product, 122 Tahunanui Drive, Nelson 7011, New Zealand.

  1. DISCLOSURE

We will never sell, trade, or rent your personal information with others, however, we may disclose your personal information if we are required by law to do so.

  1. E-COMMERCE

4.1 WooCommerce

Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through WooCommerce’s data storage, databases and the general WooCommerce application. They store your data on a secure server behind a firewall.

4.2 E-commerce payments

We use Stripe to process online payments. We do not collect or store any credit card information. This information is all processed by Stripe. When making a purchase you will be directed to a secure webpage hosted by Stripe to enter your payment details.

Stripe retains your Personal Data as long as they are providing the Services to you. They also retain Personal Data after they cease providing Services directly or indirectly to you, even if you close your Stripe account or complete a transaction with a Stripe User, to the extent necessary to comply with their legal and regulatory obligations, and for the purpose of fraud monitoring, detection and prevention. Stripe also retains Personal Data to comply with their tax, accounting, and financial reporting obligations, where they are required to retain the data by their contractual commitments to their financial partners, and where data retention is mandated by the payment methods that they support. Where Stripe retains data, they do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.

Find the privacy policy for Payment Express here. For more insight, you may also want to read WooCommerce Terms & Conditions or Privacy Policy.

  1. THIRD-PARTY SERVICES

5.1Third-party providers

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

5.2 Cookies

Cookies are small pieces of data, stored in text files, which are stored on your computer or other device when websites are loaded in a browser.

Third parties may use cookies, web beacons and other storage technologies to collect or receive information from our website and elsewhere on the Internet and use that information to provide measurement services and target ads. You can opt out of the collection and use of information for ad targeting using tools like http://www.aboutads.info/choices.

They are widely used to ‘remember’ you and your preferences, either for a single visit through a ’session cookie’ or for multiple repeat visits using a ‘persistent cookie’. They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in.

WooCommerce uses cookies in a variety of ways. To understand how they use cookies, please visit WooCommerce.

In addition, we use third-party cookies from Google Analytics. Click here to view Google Analytics’ Privacy Policy or here to opt out of Google Analytics services.

We also use Pixel from Facebook. Click here to view Facebook’s Data Policy and to manage or delete what information Facebook collects about you.

If you sign up to our newsletter, MailChimp will capture the details you provide including your name, email address and preferences.

  1. SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We do not store your credit card details.

However, our payment processor, Stripe, may do so in their system but this is fully PCI compliant and secure

  1. AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

  1. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at [email protected] or mailing us at: Goulter’s Vinegar Product, 122 Tahunanui Drive, Nelson 7011, New Zealand.

 

Last updated; 16 October 2020

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